The National Consumer Agency (NCA) now known as the Competition and Consumer Protection Commission (CCPC), launched an investigation into the motor vehicle emissions scandal at the car manufacturer Volkswagen - Leaving Cert Business - Question C - 2016
Question C
The National Consumer Agency (NCA) now known as the Competition and Consumer Protection Commission (CCPC), launched an investigation into the motor vehicle emissions... show full transcript
Worked Solution & Example Answer:The National Consumer Agency (NCA) now known as the Competition and Consumer Protection Commission (CCPC), launched an investigation into the motor vehicle emissions scandal at the car manufacturer Volkswagen - Leaving Cert Business - Question C - 2016
Step 1
To provide information to consumers on their rights
96%
114 rated
Only available for registered users.
Sign up now to view full answer, or log in if you already have an account!
Answer
The CCPC plays a crucial role in informing consumers about their rights pertaining to the purchase of goods and services. This covers essential aspects such as refunds, exchanges, and product guarantees. Providing detailed information ensures consumers are empowered to make informed decisions and can seek redress in case of unfair practices.
Step 2
To enforce the relevant consumer law and encourage compliance
99%
104 rated
Only available for registered users.
Sign up now to view full answer, or log in if you already have an account!
Answer
The CCPC has the authority to enforce consumer protection laws. This includes monitoring businesses to ensure compliance and taking action against those who engage in unfair practices. For example, on-the-spot penalties can be issued if a business is found violating consumer rights. This enforcement is vital for maintaining market integrity.
Step 3
To investigate suspected offences
96%
101 rated
Only available for registered users.
Sign up now to view full answer, or log in if you already have an account!
Answer
The CCPC is tasked with investigating suspected violations of consumer law. If issues arise, the agency can gather evidence and, if necessary, take legal action against non-compliant traders. For instance, if a trader fails to remedy a faulty product, the CCPC can initiate proceedings to compel compliance.
Step 4
To advise policy makers
98%
120 rated
Only available for registered users.
Sign up now to view full answer, or log in if you already have an account!
Answer
The CCPC provides crucial advice to government and policy makers regarding consumer protection regulations. This ensures that the legislative framework remains robust and capable of addressing emerging challenges in consumer rights and market practices.
Step 5
To promote compliance with new regulatory regime
97%
117 rated
Only available for registered users.
Sign up now to view full answer, or log in if you already have an account!
Answer
The CCPC not only enforces laws but also promotes compliance among businesses with new regulations. By educating companies on their responsibilities, the agency fosters a business environment that is respectful of consumer rights, thereby enhancing consumer trust in the market.
Step 6
Evaluation
97%
121 rated
Only available for registered users.
Sign up now to view full answer, or log in if you already have an account!
Answer
In light of the Volkswagen emissions scandal, the role of the CCPC becomes even more significant. The agency is positioned not only to address past consumer grievances stemming from this incident but also to ensure that similar violations do not occur in the future. By actively regulating and promoting compliance, the CCPC holds businesses accountable, thereby protecting consumer interests effectively.
Join the Leaving Cert students using SimpleStudy...
