Leaving Cert Business Human Resource Management: Evaluate Tom’s effectiveness as

Question

Evaluate Tom’s effectiveness as a Human Resource Manager.

Tom Ryan is the main shareholder in a busy electrical company. Tom had been working as a fulltime electrician with a local building firm, with whom he served his time as an apprentice, when he realised that the construction industry was changing and that subcontracting of specific areas of work would become the norm. He set up Circuit Ltd to provide electrical services in 1972. Tom gained many building and maintenance contracts with a range of firms and soon had to take on employees to meet the demand. He was very flexible with his customers and was willing to work late and at weekends.

As the business expanded Tom regularly took on apprentice electricians and all the current employees trained, or were in training, with the firm. He personally handled the recruitment, selection and development of all staff. He placed emphasis on loyalty, commitment and honesty which he rewarded with regular substantial bonuses. He did not recognize any trade union within the firm but paid the recommended trade union rates to his apprentices and the firm experienced few industrial relations problems or health and safety difficulties.

The business employed thirty electricians and trainees, as well as three office staff, by the beginning of 2005 when the annual turnover of the company had grown to £1.5 million. Tom decided that he would develop a specialised department to concentrate on installing wireless computer networks, using a new and promising technology. This would allow the firm to tend for high margin contracts and would require redeployment of half of the current staff and extensive retraining for them in new skills.

He felt that he also may have to make changes to his current management activities for this major development to succeed.

Evaluate Tom’s effectiveness as a Human Resource Manager - Leaving Cert Business - Question B - 2005

Worked Solution & Example Answer:Evaluate Tom’s effectiveness as a Human Resource Manager - Leaving Cert Business - Question B - 2005

Manpower Planning

Recruitment and Selection of Employees

Performance Appraisal and Review

Industrial Relations

Employee Health, Safety, and Welfare

Monitoring General Employment Conditions

Pensions Administration

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