Evaluate the effectiveness of the approach taken by Martin to help Harte Shoes Ltd adapt to change - Leaving Cert Business - Question C - 2015

Communication/Consultation

The communication process was vital for Martin to implement changes effectively. By being honest and open with employees, he could explain the necessity for change and its implications. This transparency can significantly reduce employee anxiety and foster a collaborative atmosphere. Overall, explaining the benefits of the changes promotes greater acceptance among employees.

Change Implementation

Martin engaged in a consultative process by calling meetings to discuss and seek employee opinions. This approach not only encouraged participation but also helped manage potential resistance to change. Listening to employees actively fosters trust and can lead to innovative solutions.

Negotiation

By discussing alterations in work practices with employees and their representatives, Martin can negotiate terms that are favorable to both the company and the workforce. Such negotiations allow for better employee relations and help minimize disruption during the transition period.

Empowerment

Martin's approach involved empowering employees by giving them a stake in the decision-making process. This responsibility encourages ownership, leading to heightened enthusiasm and motivation in employees. An empowered workforce is more likely to contribute positively and embrace change.

Adequate Funding and Resource Provision

Securing adequate funding for new technologies and human resources is crucial. Martin had to ensure that the necessary financial support was in place to implement changes effectively. This helps in maintaining efficiency during the transition phase.

Training and Development

Investing in training provides employees with the skills needed to handle new technologies and processes. By organizing up-skilling courses, Martin enhances the capacity of staff, ensuring that they can meet new challenges effectively, which is essential for a successful transformation.

Emphasis on Quality

A focus on quality through Total Quality Management (TQM) is essential. By forming quality circles and involving employees in output management, Martin can create a culture of continuous improvement, elevating product quality and customer satisfaction.

Total Commitment by Management

Finally, showing total commitment to the change process by leading by example is crucial. Martin’s dedication to fostering a culture that welcomes change builds confidence within the workforce, encouraging them to embrace the vision for Harte Shoes Ltd.