Support

Frequently asked questions

We are passionate about your education, and always here to help.

About SimpleStudy®

What is SimpleStudy®?

SimpleStudy® is Ireland’s fastest-growing learning platform and study community for the Leaving Cert and Junior Cert exams. We are a small Irish team based in west-cork working hard to give you an edge through affordable access to exclusive resources and study tools usually reserved for private schools or expensive tutors.

What do you offer?

SimpleStudy® offers a wide range of resources and materials for secondary-level students in Ireland, including H1 revision notes, quizzes, sample essays, exam questions by topic, and more. Our platform helps students prepare for exams and achieve their academic goals.

Student Pricing and Premium Plans

What’s included with premium access?

Premium access to SimpleStudy® gives students access to our comprehensive and personalised learning experience with unrestricted access to all of our H1 revision notes, sample answers, quizzes, and questions-by-topic.

Does SimpleStudy® offer free trials?

Yes! SimpleStudy® premium comes with a 5-day free trial, allowing anyone to test the platform without being charged.

What if I can't afford the paid plans?

SimpleStudy® offers support and discounts for students who need it most, reach out and we’ll see what we can do.

I have a coupon code. Where do I put it?

You can redeem your coupon code in the stripe checkout page after selecting either a monthly or yearly payment plan, after entering your code, you will see your coupon take effect before being charged.

What payment methods are accepted?

SimpleStudy® accepts credit/debit cards as well as Apple Pay and Google Pay.

Your Account

I've forgotten my password. How do I reset it?

To reset your password, please visit the forgot password page. Follow the prompts to receive a password reset link via email. Once you have received the link, follow the instructions to create a new password.

How do I change my payment method?

You can update your payment method by logging in and navigating to the account settings page.

Can I print the revision notes?

If you wish to have printed copies of our H1 revision material, you can order the printed notes packages separately. We sell printed revision booklets for each subject, individually or in package. If you have any questions about printed notes you can contact us for more information.

For Parents

Can I purchase SimpleStudy® Premium for my child?

Yes! you can purchase SimpleStudy® Premium for your son or daughter. They will then be able to login and modify their subjects and account. You can sign-up for premium here. If you have any questions, you should contact us.

My son or daughter is worried about CAO points.

SimpleStudy® offers all of the resources necessary to prepare for exam success. However, it is not a guarantee of CAO points. If you or your son or daughter need expert guidance on CAO choices, or career choices, we can direct you to one of our trusted advisors. You can contact us for more information.

My son or daughter is struggling with a specific issue. Will SimpleStudy® help?

SimpleStudy® has a wide range of features and content for all types of students, and has been designed as an academic advantage our users can rely upon. If you have any specific inquiry please reach out, we’re happy to help.

For Teachers

Does SimpleStudy have teacher accounts?

Yes, SimpleStudy® has unique teacher accounts with additional features and functionality designed to support their students' learning both inside and outside of the classroom.

How can I access SimpleStudy® as a teacher?

Access for teachers is free. To sign up as a teacher, select “teacher” during the onboarding flow and request teacher access. A member of our team will then be in touch to help you get started with SimpleStudy® Premium.

Can I get access for my students?

Yes! As a teacher you can get access for your classroom by reaching out directly. Contact us directly for more information.

I'm a private tutor. Can I get SimpleStudy® access?

Yes! We work with guidance counsellors, tutors and private grind schools who want to give access to their students at a discounted rate. Contact us directly for more information.

I'm a special needs assistant. Can I get SimpleStudy® access?

Yes! Contact us for more information on access for special needs assistants.

For Schools

Does SimpleStudy® offer packages for schools?

Yes! SimpleStudy® offers school packages. Students get a discount off our premium plans when they sign up through their school. Contact us to find out what we can do for your school.

Does SimpleStudy® count towards DoE Digital Learning Initiatives?

Yes! SimpleStudy® school packages count towards the Department of Education's Digital Learning Initiative grant programs. Contact us for more information

Can DEIS schools get access?

Yes! SimpleStudy® offers special school packages to DEIS schools to ensure equal access to quality education for all students around Ireland. Contact us for more information

Content on SimpleStudy®

One of my subjects isn't available. What should I do?

You can contact us about the availability of the subject you are looking for. We plan to have all subjects and topics available, but currently add new subjects based on student demand. Let us know what subject you'd like to see next.

Where does the study content come from?

All of our H1 study material is curated and designed to the highest standard by our in-house content team. We make sure to review our content in detail and get feedback from subject experts, teachers, and high-performing students.

Refunds and Billing

What’s SimpleStudy’s refund policy?

SimpleStudy® does not offer refunds following trial completion. However, we reserve the right to review any requests on a case-by-case basis.

Partners and Affiliates

I am a teacher/tutor and would like to work with SimpleStudy®.

If you are a teacher or subject expert and would like to work with SimpleStudy®, please contact us outlining your experience, and subject matter expertise. A member of our team will respond to your request in a timely manner.

I am a student and would like to work with SimpleStudy®.

If you are a student and would like to work with SimpleStudy®, please contact us expressing your interest. You can forward your contact information and resumé directly to us by email at hello@simplestudy.ie.

Technical Issues

I found an error, or something is not working.

If you find a bug or have any technical issues with our product, please contact us and we will aim to resolve your issue in a timely manner.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.

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