Quality of Performance Revision Notes, Past Papers & Questions for NSC Business Studies

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NSC Business Studies Quality of Performance Revision Notes

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NSC Business Studies Quality of Performance Revision Notes

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Actions regarded as discriminatory by the Acts

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Application of BBBEE Pillars

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Application of King Code Principles

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BBBEE Pillars

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Benefits of Creative Thinking in the Workplace

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Benefits of Diversity in the Workplace

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Business Environments

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Business Sectors

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Business Strategies

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CSI Focus Areas

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CSR & CSI

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Challenges in the Business Environment

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Components of CSR

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Compulsory vs. Non-Compulsory Insurance

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Conflict Resolution

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Contribution of Business Functions to Success or Failure

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Creating an Environment for Creative Thinking

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Creative Thinking Skills

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Creative Thinking and Problem-Solving

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Criteria for Evaluating Forms of Ownership

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Dealing with Diversity Issues in the Workplace

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Definitions

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Designing a Multimedia Presentation

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Differences Between Forms of Ownership

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Distinction between Problem-Solving and Decision-Making

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Diversity in the Business Environment

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Economic, Cultural, and Social Rights

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Effectiveness of Business Strategies

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Effectiveness of Visual Aids

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Elements of TQM

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Employee Benefits in Business

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Employment Contracts

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Environmental Issues in Business

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Ethics and Professionalism

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Extent of Control Over Business Environments

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Forms of Ownership

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Forms of Ownership and Business Success/Failure

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Health and Safety in the Workplace

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Human Resources Activities

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Human Rights in the Workplace

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Impact of CSR and CSI

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Impact of Creative Thinking Techniques

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Impact of Different Forms of Ownership

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Impact of Fringe Benefits on Businesses

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Impact of Leadership Styles

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Impact of Poorly Implemented TQM

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Impact of TQM on Small and Large Businesses

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Impact of recent legislation on businesses

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Impact of the Acts on businesses

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Implication of Legislative Requirements on CSR and CSI

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Implications of Equality, Respect, and Dignity on Businesses

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Implications of Human Rights in the Workplace

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Importance of Insurance for Businesses

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Importance of Training/Skills Development in HRM

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Improving Future Presentations

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Industrial Analysis Tools

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Insurable and Non-Insurable Risks

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Insurance Concepts

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Investment – Insurance

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Job Analysis

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Key concepts

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Leadership Styles

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Legislation Impacting Human Resources

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Management and Leadership

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Managing Workplace Conflict

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Non-Verbal Presentation

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Penalties for non-compliance

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Presentation and Data Response

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Principles of Insurance

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Problem-Solving Techniques

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Professional, Responsible, Ethical, and Effective Business Practices

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Provisions of the Road Accident Fund (RAF)/RABS

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Quality Indicators for Each Business Function

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Reduction of Quality Costs

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Retrenchment

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Role of SETAs (Sector Education and Training Authorities)

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Roles of Health and Safety Representatives

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Salary Determination

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Situations for Leadership Styles

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Steps in Developing a Strategy

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Steps in Problem-Solving

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Strategic Management Process

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Strategy Evaluation

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Team Performance Assessment

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The Role of Personal Attitude in Success and Leadership

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The purpose of the Acts

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Theories of Management and Leadership

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Total Quality Management (TQM)

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Types of Business Ownership

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Types of Business Strategies

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Types of Compulsory Insurance

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Under-Insurance Calculation

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Unemployment Insurance Fund (UIF)

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Unethical Business Practices

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Ways in which businesses can comply with the Acts

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Ways to Address Socio-Economic Issues

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